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Deployment of new technologies accentuates the intricate movements of our customers containers with big data’s benefits leading to greater satisfaction of our customers needs for reliable service.
“Inviting our customers to further shape our real-time monitoring products right from the beginning will give them an opportunity to receive products that are tailor-made for their needs – while giving us a chance to deliver the best-possible service at the same time.” –
Juan Carlos Duk, Managing Director Global Commercial Development at Hapag-Lloyd
“With nearly 19 million containers carried in 2017, the generalization of smart containers in the Group’s fleet will allow to collect and analyze a lot of information necessary to improve the service offered to customers and will help them optimize their supply chain.” –
Mathieu Friedberg, senior vice-president Commercial and Agency Networ